Shipping costs vary depending on the
items that are in your cart. You can view your shipping costs before you
proceed to purchase. From time to time we offer free shipping promotions,
so be sure to sign up for our newsletter as our sales are announced via our
newsletter and social media pages.
Orders take 4-7 business days to
process, package and ship your order. Most of the items in your order
are made-to-order, meaning we produce your items specifically for
you when you order. We do not hold excess inventory or stock. Please allow
up to one week your items to ship and 2-5 additional days transit time (from
the day it ships) for delivery. Please allow additional shipping
time if your items are being shipped from an international location.
When your order has shipped, you
will receive a shipping confirmation email that will include your order
information and your tracking number. You will also receive delivery
We accept returns for a refund or exchange within 10 days of receipt (21
days for international buyers). Items must be unworn and unwashed. Customers
are responsible for the cost of returning items, unless the reason for the
return is the fault of Free Expressions815 (wrong item sent).
If you are unhappy with the quality of our products for any reason we will provide a full refund. This means any purchase from us is risk free!
To request a refund you may utilize our Contact form, or send an email to firstname.lastname@example.org. Please ensure that you indicate why you are unhappy so we can improve our products and service in the future.
We ask that you allow or Customer Service Team 5 Business Days hours to address your concerns before the refund process is initiated.
All refund requests must be made with 10 days of purchase (21 days for international buyers). Items of clothing must be returned in the same condition you received them in their original packaging. We will refund the full amount you paid for the item (minus any delivery charge).